Hi Nic, I just finished a chat session with Samsung Support (where I originally started) and they said the only solution was to do a complete system restore. Very sad news... partial transcript below.
- So in other words
Windows 8.1 is not compatible with this unit and the only way to fix it is with
a full system restore. - JhemIt is the
compatible. However since this is a new update, we are still completing all
software and drivers downloadable for this operating system. - josh
langley Is it a matter of
just waiting till new updates are available or that could be a while? - JhemThe exact
completion date of the updates are yet to be determined.