Re: Cannot Update Drivers

I am sorry to hear that have had issues when installing video drivers.

The message may indicate that your computer manufacturer does not allow the installation of generic Intel video drives. In other words, you are required to install drivers from your computer manufacturer.

Please try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm

Select your operating system version and download the zip version of the video driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23377&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

File name:

Win64_152820.zip

Allan.