Jim,
There are no hidden files to worry about, but you need to be careful to handle the spaces in the folder names. The easiest way to do this is use explorer and start from the root of your hard drive (i.e. C:\). Browse into "Program Files (x86)" then "Intel" then "FSC". The file you want to grab is named "FSCAppServ.log". Note that there is also a "Program Files" folder in the root as well; this is not what you want...
...Scott